How can I buy a product on Naughty By Nature?
- Find the product you are interested in by browsing the product categories.
- Once you've found the product, hit the "Add to Cart" button.
- Either carry on shopping or select, "Checkout"
- Enter your details as requested.
- Choose a payment method and click "Proceed".
- We'll take your payment details and give you a receipt.
- Your purchase is on the way to you in a discreet parcel.
- That's it! It could not be simpler, so don't be worried give it a try!
- Or if you are in the area drop by our store.

Do you have a physical store?
Yes, we do have a physical store. Click here for the address

If I live in the USA, UK or another country why would I buy from you?
Buying from us will be much cheaper than buying from a store in your country even with the shipping cost which is minimal. The exchange rate between your currency and the South African Rand is very beneficial to you and thus makes our product extremely cheep in other currencies.

Is your service really discreet?
Yes, shopping on Naughty By Nature is 100% private and discreet.
Bank and Credit Card statements have no reference whatsoever to the name of the shop. Contents are NOT indicated on the exterior of the package and the return address is a PO Box address. Under no circumstances will Naughty By Nature disclose or share your information or the information regarding your order.

How long does it take to receive my order?
Your order will be posted within 24 hours (Mondays to Fridays) with the Parcel plus service of the South African Post Office. Depending on the remoteness of your location, the parcel should be delivered within 2-6 working days to your nearest Post Office.

Do you deliver door-to-door?
At the moment, in South Africa, we only deliver counter-to-counter, this gives us the security of knowing that your parcel is save in the hands of the Post Office until collected. To your discretion, you can collect your parcel from your local Post Office at any convenient time. International packages are shipped door-to-door.

Do you deliver outside South Africa?
Yes, we do deliver to most countries outside of South Africa.

Why don't you sell Adult DVDs or Adult PC Games?
Unfortunately it is illegal to distribute adult material (visual pornographic material) via the internet or mail order in South Africa.

Are all your products legal?
Yes all products on Naughty By Nature are perfectly legal and all pharmaceutical products are prescription free.

What is your Return Policy?
Read our return policy here.

What information do I have to submit to place an order?
We need to know your name, email address, mailing and billing address. If you choose to pay by Credit Card, we need your credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status. The personal data you submit on our web site will not be passed on to any unauthorized third party.

How does Naughty By Nature protect customer information?
Naughty By Nature uses the latest encryption technology to keep your personal information safe. All your ordering information - including your name, address, and credit card number - is encrypted using a secure server for maximum security.

What about VAT and Postage?
VAT and delivery will be calculated and charged during the checkout process. All prices quoted on Naughty By Nature include VAT.

Do you accept any other payment methods besides credit cards?
We also accept Bank Deposits, you can pay your billed amount by making an Direct Internet Transfer, or Cash Deposit into our account. We'll start processing your order as soon as we receive your payment. We only accept bank deposit from South African banks (no international transfers) Oh yes and please don't make an ATM transfer cause we'll get your money but we wont know who you are. You can also use Pay Pal.

How do I know if Naughty By Nature has received my order?
After clicking "Process my Order" you will immediately see a confirmation page. In addition, you will shortly receive an email confirming your order.

How can I cancel an order?
Read our cancellation policy here.